Auto Data Solutions covers the biggest challenges facing franchised dealers today – from missed safety recalls and poor data to lapsed customers and lost revenue – backed by industry insight and real-world experience.
ADS highlights how short-term thinking in workshops – from reluctance to book recall jobs to underestimating wider value – is fuelling recall failures and costing dealers millions.
Failing to stay in touch with customers can leave recalled vehicles on the road and cost dealers hundreds of millions in missed service and sales opportunities, new ADS research finds.
Without urgent action, new MOT rules on recalls could flood workshops and leave drivers stranded – dealers risk backlash and missed opportunities if they don’t prepare now.
ADS has uncovered a growing recall rectification gap – exposing a wider failure in how the industry connects with customers and costing dealers both trust and revenue.
ADS has obtained official data revealing that over 3 million recalled cars and vans were never checked – exposing major gaps in safety follow-up and customer communication.
UK dealers are years behind their US counterparts when it comes to personalised customer communication – a gap that’s costing millions in missed sales and aftersales revenue.
New analysis by Auto Data Solutions reveals that customer records in dealer systems are often badly out of date – leading to wasted spend, missed revenue, and lost customer connections.
